Cookie Policy
Last updated: November 13, 2025
This Cookie Policy explains how Tansen uses cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our service.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences, login status, and other information to provide a better user experience.
We use cookies and similar technologies like:
- Browser Cookies: Small files stored in your browser
- Local Storage: Data stored locally on your device
- Session Storage: Temporary data that expires when you close your browser
- Web Beacons: Small graphics that track user behavior
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic features like authentication, security, and access to secure areas.
Examples:
- • Authentication tokens (via Clerk)
- • Session management
- • Security preferences
- • Load balancing
Duration: Session or up to 1 year
Functionality Cookies
These cookies allow us to remember your preferences and provide enhanced features to personalize your experience.
Examples:
- • Theme preferences (light/dark mode)
- • Language settings
- • Workspace selections
- • UI customizations
Duration: Up to 1 year
Analytics and Performance Cookies
These cookies help us understand how visitors interact with our service, allowing us to improve performance and user experience.
Examples:
- • Page views and navigation patterns
- • Feature usage statistics
- • Error tracking and diagnostics
- • Performance metrics
Duration: Up to 2 years
You can opt-out of analytics cookies through your browser settings.
Third-Party Cookies
We use trusted third-party services that may set their own cookies:
Clerk (Authentication)
Manages user authentication and session security.
Learn more: Clerk Privacy Policy
Stripe (Payments)
Processes payments and manages subscription billing.
Learn more: Stripe Privacy Policy
Analytics Services
Privacy-focused analytics to improve our service.
Managing Your Cookie Preferences
You have several options to manage cookies:
Browser Settings
Most browsers allow you to:
- View and delete cookies
- Block all cookies
- Block third-party cookies only
- Clear cookies when closing the browser
⚠️ Important Note
Blocking essential cookies may prevent you from using certain features of Tansen, including authentication and account access.
Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals websites that you don't want your online activities tracked. We respect DNT signals for non-essential cookies.
However, essential cookies required for authentication and security will still be used to ensure the service functions properly.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. We will notify you of significant changes by:
- Updating the "Last Updated" date at the top of this page
- Sending an email notification for material changes
- Displaying a prominent notice on our website
Questions About Cookies?
If you have questions about our use of cookies, please contact us:
- Email: privacy@tansen.ai
- Support: support@tansen.ai
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