AI Safety Statement

Our Commitment to AI Safety

Last updated: November 13, 2025

At Tansen, we believe AI should empower creativity while prioritizing safety, fairness, and ethical use. This statement outlines our principles and practices for responsible AI development.

Our Core AI Safety Principles

Human-Centered Design

AI should augment human creativity, not replace it. We design Tansen to be a collaborative assistant that enhances your creative process while keeping you in control.

Transparency

We're transparent about when you're interacting with AI, how it works, and its limitations. You should always know when content is AI-generated.

Fairness and Inclusivity

We actively work to identify and mitigate biases in our AI systems, ensuring fair and inclusive outputs for all users regardless of background.

Safety First

We implement robust safety measures to prevent harmful outputs and protect users from inappropriate or dangerous content.

Content Safety and Moderation

We've implemented multiple layers of content safety:

Input Filtering

  • Automatic detection of harmful prompts
  • Prevention of abuse and misuse attempts
  • Rate limiting to prevent spam

Output Monitoring

  • Real-time content filtering for harmful outputs
  • Detection of potentially problematic content
  • User reporting system for inappropriate responses

Prohibited Use Cases

Tansen cannot be used to generate:

  • Illegal or harmful content
  • Content that promotes violence, hate, or discrimination
  • Non-consensual intimate imagery
  • Spam, phishing, or malicious content
  • Content that violates intellectual property rights
  • Medical, legal, or financial advice
  • Misinformation or disinformation

Data Privacy and AI Training

Your Data, Your Control

  • We do not use your conversations to train AI models without explicit consent
  • Your creative work remains yours—we don't claim ownership
  • You can delete your data at any time
  • We use encryption to protect your conversations and files

Model Improvement

With your opt-in consent, we may use anonymized, aggregated data to:

  • Improve model accuracy and relevance
  • Detect and fix bias issues
  • Enhance safety filters
  • Better serve creative professionals

✓ You're Always in Control

You can opt out of data sharing for model improvement at any time from your account settings. This won't affect your ability to use Tansen.

AI Accuracy and Limitations

AI is a powerful tool, but it's not perfect. We want you to understand its limitations:

Known Limitations

  • Hallucinations: AI may occasionally generate false or nonsensical information presented as fact
  • Outdated Information: Training data has a cutoff date; recent events may not be reflected
  • Bias: Despite our efforts, AI may reflect biases present in training data
  • Context Understanding: AI may misinterpret complex or nuanced prompts
  • Copyright: AI-generated content may inadvertently resemble existing works

⚠️ Important Reminder

Always verify AI-generated information, especially for critical decisions. Don't rely on AI for medical, legal, or financial advice.

Continuous Improvement

AI safety is an ongoing commitment. We continuously:

  • Monitor AI outputs for safety issues
  • Update our safety filters and guidelines
  • Conduct regular bias audits
  • Engage with AI safety research community
  • Listen to user feedback and concerns
  • Stay current with best practices and regulations

Your Responsibilities as a User

Safe AI use is a shared responsibility. We ask that you:

  • Use Tansen ethically and responsibly
  • Don't attempt to bypass safety filters
  • Verify important information from AI outputs
  • Respect intellectual property rights
  • Report problematic outputs or safety concerns
  • Don't share your account with others
  • Review AI-generated content before publishing or sharing

Reporting Safety Concerns

If you encounter:

  • Harmful or inappropriate AI outputs
  • Biased or discriminatory content
  • Safety filter bypasses
  • Privacy concerns
  • Other safety issues

Please report them immediately to:

  • Email: safety@tansen.ai
  • In-app: Use the "Report Issue" button
  • Urgent concerns: support@tansen.ai

We take all reports seriously and investigate them promptly.

Third-Party AI Providers

Tansen uses AI models from trusted providers, including OpenAI. These providers have their own safety measures and content policies:

  • We select providers with strong safety track records
  • We add additional safety layers on top of provider safeguards
  • We monitor provider updates and adjust our implementation
  • We're transparent about which providers we use

Learn more about our AI providers' safety practices:

Questions or Feedback?

We welcome your questions, feedback, and suggestions about AI safety:

  • AI Safety: safety@tansen.ai
  • General Support: support@tansen.ai
  • Privacy: privacy@tansen.ai